Legal & Privacy Statement


1. Responsibility:

PT ALESHA WISATA. ("We") act as an agent for the airlines, tour operators, cruiselines, lodging providers, car-rental companies, ground operators, and any other suppliers of travel services shown on documents or itineraries obtained from PT ALESHA WISATA.We are responsible to provide maximum level of services that match our client’s needs.

2. Hazards:

We have no special knowledge regarding foreign entry requirements, unsafe conditions, health hazards, weather hazards, supplier bankruptcies, travel warning or the suitability for disabled persons of any portion of any tour or conveyance. You agree that you understand that there are dangers, hazards, and risks inherent in travel, and foreign countries present different levels of and causes of risk including but not limited to air, land and sea travel, dietary differences, diseases less common than in several countries, differences in legal expectations and protections, building code and other safety differences. You hereby release us from any claims resulting in whole or in part from any problem covered in this paragraph and any other causes not within our control.

3. Limitations of Refunds:

All airlines impose cancellation and change penalties up to 100% for many Airline tickets. All tour operators, cruiselines, and some rail lines and resort hotels impose cancellation and change penalties, too. Please view the application rules before you make your reservation.

4. Delays:

Flight delays are very common today. If your flight is delayed for any reason, the airlines are not required by law to pay for your en route expenses, such as meals, hotels, taxis and phone calls.

5. Check your Itinerary:

As soon as you receive your booked itinerary, check it thoroughly to make sure it is correct as to dates, times, fares and rates.

6. Reconfirmation:

Schedule changes are quite common today. We urge you to re-check exact flight or train times prior to departure and prior to you return.

7. Package Trips:

If you book a trip, we must collect the tour operator's or cruiseline's deposit when reservations are made. The amount of the deposit, the refund allowed, and the time for canceling vary according to the tour operator or cruiseline. We do not endorse or recommend any particular third-party tour operator or cruiseline; our role is strictly limited to facilitating the booking. After you finish your booking, we will send you any agreement required by the travel services supplier, along with a request that you sign that agreement and return it to us. In the event of any inconsistency between that agreement and this Agreement the latter shall govern.

8. Final Payment:

For all vacation trips, you must have made full payment before we release the tickets or documents.

9. Foreign Currency:

Currency rates quoted on this website are based on various publicly available sources. Rates are not verified as accurate, and actual rates may vary and subject to change based on foreign currencies exchange rates.

10. Information on Website:

You agree not to use or authorize the use of this information for any purpose other than personal use, and not to engage or authorize anyone to engage in the resale, redistribution, and use of the information on this site for commercial purposes. Third-party links and pointers are included solely for your convenience, and do not constitute any endorsement by us and/or our suppliers.